HOME > Customer Service > FAQ
No. Title
7 [Membership / Information] Q : Business Hours
M-F: 8 AM to 6 PM
SAT: 8 AM to 3 PM

Closed on Sunday & Holidays
6 [Membership / Information] Q : Order Tracking
You may track your order by logging into your Janilink account and reviewing your order history. Tracking numbers are emailed to you when orders are shipped. Once you have received your tracking number you can check the status of your package by visiting Fedex.

If you have your tracking or delivery confirmation number(s) on-hand now, you can track your package by clicking the link below.

5 [Membership / Information] Q : Do you have a minimum order?
There is no minimum dollar amount for orders.
4 [Membership / Information] Q : Shipping/Delivery/Returns
janilinkglobal values you time and always stives to provide our customers the best shipment. Typically, an order takes about 3 days to a week to arrive in your establishment.

All shipments are shipped FedEx or truck when the gross weight of your order makes the use of a common carrier more economical. (If your orders weigh over ~70lbs., We would contact you with the shipping cost.)

When a shipment is shipped by truck, our Shipping department negotiates with a number of trucking companies to insure the most competitive freight rates available.

All other charges are not for transportation, they are fees for other services provided to you by the carrier. Those services are for your convenience and they are your responsibility.

3 [Membership / Information] Q : Internet Order Questions
Internet Order Questions

For customer service of an existing order which consist of status, payment or tracking Please call (615) 922-4949 (Toll-free)

For customer service on new product information or new orders Please call (615) 922-4949 (Toll-free)
Janilink Head Quarters

Address :1014 Whites Creek Pike, Nashville, TN 37207
Email :
Local Phone : (615) 922-4949

- Nashville

Address :
Email :
Local Phone : (615) 922-4949
Fax :
2 [Membership / Information] Q : About Janilinkglobal.com
Thanks for visiting Janilink.com.
We are a janitorial and sanitary equipment distributor called Janitors World, located in Atlanta, GA. Our warehouse stocks thousands of janitorial supplies for your cleaning needs. We sell a full line of products from paper, liners, chemicals to floor machines, pads, and other accessories.

Janilink Corporation was founded in 1996 in Atlanta, Georgia with the vision to become the largest distributor of commercial cleaning supplies for the janitorial supply industry. So far with locations in Atlanta, GA and Raleigh, NC, Janilink plans to expand nationally by offering franchise licenses in major cities. For more information on franchise opportunities, go to franchise info. We cater to both janitorial service contractors/sub-contractors and institutional/commercial customers who use janitorial supplies for building maintenance. We are revolutionizing the commercial cleaning products industry by offering an unparalleled selection of products and services under one roof.
Today, our stores stock up to 7,500 different kinds of cleaning products.
Our unique services include free training on cleaning procedures, equipment repair/maintenance, and equipment rental.

President: Daniel Chung, CEO

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1 [Membership / Information] Q : Contact Janilinkglobal (Email, Phone, Fax)
Address : 1014 Whites Creek Pike, Nashville, TN 37207

Local Phone : (615) 922-4949

Fax : (615)-922-4952

Email : janilinknashville@gmail.com